SalinasConnect 10.0

Stay connected via SalinasConnect, the service request mobile app for the City of Salinas, California.

Residents can utilize SalinasConnect to address a variety of concerns efficiently. From reporting tree trimming needs to abandoned vehicles or code violations, residents can submit service requests electronically. The app allows users to pinpoint locations using GPS coordinates, attach photos for accurate documentation, and select from a range of issues for streamlined communication.

SalinasConnect provides regular updates on request statuses through email, text, or voice messages, enhancing transparency and keeping residents informed. Additionally, users can access the City's website and social media platforms directly from the app. A unique feature is the "One Call to City Hall" direct dial button for immediate assistance.

The process is simple and effective:

1. Residents submit service requests via SalinasConnect,
2. The app securely stores, processes, and automatically directs requests to the appropriate department,
3. Notifications are sent to residents via text, email, or phone call upon issue resolution.

The City of Salinas demonstrates its commitment to leveraging technology for improved civic engagement through SalinasConnect. By prioritizing timely responses to service requests, enhancing customer service experiences, facilitating effective communication, and boosting overall responsiveness, SalinasConnect aims to address resident concerns promptly and efficiently.